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5 tips to get honest answers from customers

5 tips to get honest answers from customers

When discussing a new idea in a focus group, one of the clients says: “I don't find it very interesting; maybe for younger children, but my children are just a little too old for this.”  The...

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Why why sometimes doesn’t work

Why why sometimes doesn’t work

"Barbara, why do you only have 1 child?" I sit up straight. My eleven-year-old daughter's friends want to interview me. "What's your favorite color?" - Black "What's your favorite dish?" - A lot,...

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